At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: As a PayPal Suspicious Activity Reporting Investigator, you will be a part of PayPal’s Global Financial Crimes and Consumer Protection organization tasked with ensuring that activity within the PayPal system is compliant with Anti-Money Laundering regulations and guidelines. You will be expected to be an AML subject matter expert, with specific emphasis on the creation, monitoring, and timely delivery of Suspicious Activity Reports (SAR) to local regulators. In the preparation of SARs, you will exercise independent judgment and discretion handling highly sensitive casework. In this role, you will investigate customer activity across multiple platforms to ensure that it falls within acceptable parameters established by governing bodies including, but not limited to all relevant FIU (Financial Intelligence Unit).
Job Description:
Your way to impact
- Demonstrating the ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints with all levels of Global Compliance & Ethics leadership
- Interaction with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents to represent reasoning of case disposition
- Staying current with policy changes and seeking ways to enhance current processes and controls
Your day to day:
- Applying analytical techniques to complex information sets to make logical and effectively supported recommendations on cases for reporting. Such investigation decisions are critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer’s activities with regard to detecting and reporting suspicious activity, including the predicate offenses of money laundering and terrorist financing
- Completing a time-sensitive and meticulous analysis of each instance of potential Anti-Money Laundering activity and/or suspicious financial activity across multiple jurisdictions and countries;
- Conducting an end-to-end and meticulous review of potential illegal or suspicious activity;
- Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts
- Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required
- Exercising good judgment and making decisions or recommendations in relation to case investigations
What do you need to bring:
- Bachelor’s degree in Finance, Legal, Criminal Justice or a comparable field, or equivalent work experience;
- Minimum of 1 year's experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigation or verifications;
- Proven ability to analyse large amounts of data to report critical information;
- Exceptional oral, written, and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels;
- Ability to understand opposing points of view on highly complex issues;
- Ability to interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition.
You Must Also Have:
- Fluency in English and Thai;
- High level of professionalism, self-motivation and sense of urgency.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
